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The intY Concept

The intY Server is a PC based internet communications device that offers a whole host of valuable capabilities. It is capable of managing the whole of your internet usage, and in doing so it minimises risk from internet threats, maximises your control over access and costs, and allows secure and cost-effective connection between remote sites using the internet rather than costly leased lines.

The whole package is maintained and supported by intY via the internet, and the contract includes a replacement unit within 24 hours if there is an irrecoverable fault.

The main features of the intY server are:

The intY Managed Service

intY ServerWhat really sets the intY solution apart from the competition, is the fact that this excellent product is supplied with a top-class support service. This service runs from the very start of the relationship between your business and LSA Technology, and runs throughout the contract. This service is called the 'intY managed service' because it assumes responsibility to manage all elements of the solution, from hardware and software, to upgrades, maintenance and configuration. It is through this service that we manage to achieve our ultimate aim - to supply our customers with the best technology in a trouble-free package.

An outline of the main features of the managed service is given below:

  • Installation - an accredited engineer will install the intY server.
  • Configuration - the administration system is configured along with the user and administrator workstations.
  • Training - the whole installation/configuration process acts as a training session for the chosen administrator of the intY system.
  • Maintenance - the hardware will be replaced within one working day in the rare event of an unrecoverable fault.
  • Software upgrades - free software upgrades are automatically carried out on-line. Recommendations from customers are considered by the development team to be implemented in future versions.
  • Technical support - customers are provided with expert telephone and online support.

CheckMark certified Firewall security

For today's businesses, information is an asset of great value. Every business must consider Internet security as a critical issue. Unlike many router-only and small office Internet solutions, which require the purchase of a separate firewall package, intY has its firewall built in. This ensures that an organisation's data is secure from the outside world, and that the organisation has complete control over who can gain access. It prevents unauthorised access from the Internet onto the Local Area Network and allows users to browse the web concurrently according to their access rights. It checks incoming packets of information and decides whether or not they should be allowed onto the network.

The firewall comes pre-configured with maximum security settings, which can be tailored using the intY administration tools. If desired, the intY's firewall can be easily configured to allow different levels of access throughout an organisation. It has been put through a rigorous programme of tests by CheckMark, a leading independent Internet security firm.

Protect your assets from virus attack

Today, business is driven by information. It is THE most valuable asset and should be protected wherever possible. Email has emerged as the key method of communication in the 21st century. However, the vast majority of viruses are transmitted through this medium, so it is vital to scan incoming emails for the presence of viruses. Scanning at the Internet level, before the email is even delivered to your network, has been shown to be one of the most effective ways of protecting an organisations' networks and systems against attack.

MailDefender is an Internet-based anti-virus service that utilises Sophos technology to scan emails at the Internet level. Customers' inbound and outbound email goes through intY's central servers and is scanned by the Sophos virus engine for the presence of known viruses. Once cleared, it is given a second level of scanning by intY's proprietory scanner, intYscan, which uses artificial intelligence to decide whether an email has a suspicious attachment.

If an email is blocked at either stage, it is quarantined and a notification is sent to the recipient asking whether they want to receive the suspicious email.

MailDefender is automatically updated with the latest virus specifications every 5 minutes by the Sophos central servers.

Email to every user in an organisation

The intY server can handle all internal and external email for your business. This offers all the well-known benefits of email communication, for example, rapid response to customers and prospects, and quick and easy exchange with colleagues, suppliers and business partners.

The intY sends and receives email using SMTP and POP3, the open standards for email protocols on the Internet. This ensures that organisations have a reliable email solution that can develop alongside their own growth.

Managed access to the Internet

The intY servers web browsing capability gives internet access to your entire organisation. However, we recognise that some people may abuse unlimited Internet access. For this reason the intY administration system has been designed to give organisations total control over access rights, making it possible to restrict access on an individual, machine, group or time basis - users can be denied access altogether, be given full access rights, or be restricted to certain sites or Internet access at particular times.

Additional advanced web filtering is available for intY. N2H2 filtering, voted the number 1 web filter by the US Department of Justice works with intY to provide additional controls over Internet access.

Many organisations need to be able to report on Internet usage, even if they offer unrestricted access to employees. intY includes a full management reporting facility, which maintains a log of all sites visited and attempts made to access unauthorised sites. Each user can have his/her own individual profile.

Access to those based away from your company network

With intY remote access, being out of the office needn't mean being out of the loop.

As an optional feature, you can choose to allow your remote workers to gain access to your company's central network from any location, allowing them to securely retrieve email and files, share documents and access resources on the internal network. If desired, mobile workers who do not have access to a PC at all times can have emails sent to them via SMS to their mobile phone.

From a business perspective this enables employees to be as productive out of the office as they are at their own desks. Within an education environment, this allows pupils to access internal curriculum resources from home, which is particularly useful for homework or during periods of extended absence.

The intY server will integrate with an existing Microsoft NT domain, meaning that setting up remote accounts on the intY couldn't be easier. The intY synchronises itself with the primary domain controller (the system that contains all the user information on your network) copying across user data if required.

Sharing information

intY includes web servers for Internet, Intranet and Extranet web publishing. Front Page Extensions are supported by the intY server, and allows your organisation to publish information quickly and simply.

Also included is intYsync™, a service that allows live sites to be updated dynamically without having to take the site off line. Changes are made to a copy of the site off line and the changes are uploaded to the live site with the touch of a button.

As your ISP, intY will host your Extranet site, which is a secure area where confidential information can be shared with partner organisations, suppliers etc.

Connecting remote locations - Virtual Private Network

There are obvious benefits to linking the computer networks at your company's remote sites so that employees at all sites can share information and work from the same central files. Virtual Private Network (VPN) technology allows communication between these sites using the Internet as the carrier, rather than expensive leased lines.

In essence, VPN allows your organisation to use the Internet as though it were a Wide Area Network connecting sites together, offering all the benefits of linking sites together at a fraction of the cost of traditional methods.

intYlink VPN provides all members of an organisation with controlled access to centrally-held data whether they are in the office, at home or on the road. The whole system is protected from unauthorised access by a continually upgraded firewall, and all data is encrypted when it is transmitted across the Internet to ensure its security.

With the intY managed service all locations in a VPN can be managed remotely, negating the need for a dedicated technical resource in each location. Version 4, the newest version of the intY service, now includes three different methods of data encryption: IP-Sec, the industry standard VPN protocol, Microsoft's encryption method PPTP (Point-to-Point Tunnelling Protocol), and intY's own proprietary system.

Help and advice when it's needed

The support offered by intY commences on installation. An accredited intY engineer installs the intY server onto your company's network, configures the system using a web browser and runs through a set of system checks, including the configuration of the email client and the user's workstations.

The entire process, which takes no longer than half a day, acts as an on-line training session for your chosen intY system administrator who, within a couple of hours, will be able close down and restart the intY, and carry out standard configuration activity and user maintenance.

Throughout the whole period of contract, intY's technical support team is on hand to answer any intY related queries - an optional 24/7 support package is also available if required. intY have invested heavily in the support side of their business because they understand that this is the key component of the service they provide.

In the unlikely event of hardware problems, you will receive a preconfigured replacement intY server within one working day.

 

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